1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data refers to any information that can be used to identify you personally.
Detailed information on data protection can be found in the Privacy Policy below.
Data Collection on Our Website
Who is responsible for data collection on this website?
The processing of personal data on this website is carried out by the website operator.
You can find the operator’s contact details in the Legal Notice (Impressum).
How do we collect your data?
Your data is collected in two ways.
First, through information that you voluntarily provide to us, for example via:
- Telephone
Secondly, certain technical data is collected automatically by our IT systems when you visit the website.
This includes information such as:
- Web browser
- Operating system
- Date and time of your visit
These data are collected automatically as soon as you access our website.
Why do we use your data?
Some data are collected to ensure that the website functions properly and securely.
Other data may be used to analyze visitor behavior.
If you contact us regarding transport or courier services, your information will only be used to process and respond to your request.
What rights do you have regarding your data?
You have the right, free of charge, to obtain information about:
- the personal data we store about you,
- the origin of your data,
- the recipients of your data,
- and the purpose of the data processing.
You also have the right to request:
- correction of inaccurate data,
- deletion of your personal data,
- withdrawal of your consent to data processing at any time for the future.
Furthermore, you have the right to lodge a complaint with the competent data protection supervisory authority.
2. General Information and Mandatory Information
Data Controller
The controller responsible for data processing on this website is:
BoteEx Courier Service
Schönebecker Allee 1
30419 Hanover
Germany
Represented by:
BoteEx Go Logistic
Phone:
+49 (0) 15228 40 40 91
E-mail:
(Your e-mail address)
The data controller is the natural or legal person who alone or jointly determines the purposes and means of processing personal data.
Data Retention
Unless a more specific retention period is stated in this Privacy Policy, your personal data will remain with us until the purpose for processing no longer applies.
If you request deletion or withdraw your consent, your data will be deleted unless legal obligations (such as tax or commercial retention requirements) require us to retain it for a longer period.
Withdrawal of Your Consent
Many data processing activities are only carried out with your explicit consent.
You may withdraw your consent at any time.
The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Right to Object (Article 21 GDPR)
Where your personal data is processed on the basis of Article 6(1)(e) or Article 6(1)(f) GDPR, you have the right to object to such processing at any time for reasons arising from your particular situation.
This also applies to profiling based on those provisions.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms or unless the processing serves the establishment, exercise or defence of legal claims.
Right to Lodge a Complaint
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.
The competent authority for our company is:
The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5
30159 Hanover
Germany
Right to Data Portability
You have the right to receive personal data that we process automatically based on your consent or a contract in a structured, commonly used and machine-readable format.
Where technically feasible, you may also request that the data be transferred directly to another controller.
Right of Access, Rectification and Erasure
Within the framework of applicable legal provisions, you have the right at any time to obtain information about your stored personal data and to request the correction or deletion of such data.
For this purpose, you may contact us using the details provided in the Legal Notice.
Right to Restrict Processing
You have the right to request the restriction of processing of your personal data.
Please contact us using the contact details provided above.
SSL / TLS Encryption
For security reasons and to protect the transmission of confidential information, this website uses SSL/TLS encryption.
You can recognize an encrypted connection by the https:// address and the padlock icon displayed in your browser.
3. Data Collection on Our Website
Server Log Files
Our hosting provider automatically collects and stores information transmitted by your browser.
This includes:
- Browser type and version
- Operating system
- Referrer URL
- Host name of the accessing computer
- Date and time of the server request
- IP address
These data are not merged with other data sources.
Processing is carried out on the basis of Article 6(1)(f) GDPR, as the website operator has a legitimate interest in ensuring the technically error-free operation and optimization of the website.
Contact via Email or Telephone
If you contact us by email, telephone or WhatsApp, your request, including all personal data resulting from it (such as your name and inquiry), will be stored and processed solely for the purpose of handling your request.
Your data will not be shared with third parties without your consent.
The processing of these data is based on Article 6(1)(b) GDPR, where your request is related to the performance of a contract or necessary for taking pre-contractual measures.
